Return Policy
We stand firmly behind the quality of Heist Watch Cleaner and its ability to deliver total satisfaction. However, if you’re unimpressed with your purchase for any reason, we have a hassle-free returns process:
- Returns are accepted within 30 days of purchase.
- Products must be unused and in their original packaging.
- Customers are responsible for return shipping costs unless the product is defective.
To initiate a return, contact our team with your order number and reason for return. We’ll provide next steps as soon as our little fingers can bash them out for you.
In all seriousness: your timepiece deserves the best, and we’re here to deliver just that, whether with Heist or without.
If you have questions, contact us here.